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Service Divisions
Medical Products
The Mayo Clinic Stores 
offer a wide variety of medical products to meet the needs of patients, employees and visitors. Specialty medical equipment, post-surgical supplies, health care aids and health information products are available at two convenient Rochester, Minn., locations, as well as through convenient and confidential mail-order service. The Mayo Clinic Store will work with patients and customers to meet specific medical product needs as well as assist with insurance billing. Staff members may be able to special order an item or suggest other resources for obtaining that item if it is not found in The Mayo Clinic Store.
Personalized fittings for a variety of supplies such as compression stockings, support braces and garments, maternity belts, and posture training devices are provided by specially trained staff. Products are carefully chosen for reliability, value and as requested by Mayo Clinic clinicians.
There are also several items to rent, some of which customers have the option to buy. Products in this category include breast pumps, cervical traction devices, arterial flow pumps, TENS units, scooters and wheelchairs.
Supplies and services supporting sleep apnea therapy are available at a separate store — the Mayo Clinic Sleep Apnea Supply Store — in Rochester. Experienced staff members work with patients to provide equipment and supplies prescribed by their physicians. In addition, patients receive personalized education on the assembly, use and cleaning of their sleep therapy equipment.
The Mayo Clinic Store catalog supplements the service provided in the stores. To request products by mail or to receive a catalog, call toll-free
888-303-9354 during regular business hours of 8 a.m. to 5 p.m. CST Monday through Friday (excluding holidays). Proceeds support education and research at Mayo Clinic.
Pharmacy services
Our pharmacy provides comprehensive services to patients who receive outpatient medical care at Mayo Clinic or have been dismissed from a Mayo Clinic hospital as well as staff and their families. Pharmacy staff includes registered pharmacists and certified technicians at seven pharmacy locations.
Pharmacy support services include a full service business office offering electronic billing to many third party payers and a shipping department serving all patients, local to international, with their medication needs. The pharmacy utilizes automated state-of-the-art systems and technology to provide the highest level of security and safety for all of our processes.
Pharmacy services support the mission of Mayo Clinic through the full range of pharmacy services as well as through specialized services for personalized medication management — Specialty Pharmacy and Medication Therapy Management.
Mayo Clinic Specialty Pharmacy offers pharmacy services to people with chronic health conditions who need long-term, complex drug therapy. An experienced pharmacy professional works closely with the patient’s care team to develop a personalized medication management program. Pharmacy staff can supply the medications needed after returning home and coordinate billing and claims.
Mayo Clinic Pharmacy also offers Medication Therapy Management, an individual consultation with patients on their medications. Specially trained pharmacists provide personalized, comprehensive medication therapy management reviews, working closely with other members of the patient’s care team, including physicians, nurses and other caregivers. This in-depth review will help patients get the most from medications while avoiding serious drug interactions and other problems.
