FOR MEMBERS

For access to Online Services for Employers, you must be registered as a Super User or an End User for your organization.

To sign up for Super User access to Online Services for Employers, please contact your account manager. Your account manager will contact you to provide your Super User ID and password.

To sign up for End User access to Online Services for Employers, please contact your employer's designated Super User.

User Definitions

Super User: Super Users are responsible for setting up and maintaining Online Services for Employers accounts for themselves and for other End Users for your employer. One Super User will be assigned per employer.

End User: An End User is an employer representative whose job function requires access to data available through Online Services for Employers. This access may be granted at the discretion of a designated Super User for your employer.

For access to Online Services for Providers, you must be registered as a Super User or an End User for your facility.

To sign up for Super User access to Online Services for Providers, please complete and submit the Super User Request Fax Form.

We will contact you to provide your Super User ID and password, along with User Guides explaining functions available through Online Services for Providers.

To sign up for End User access to Online Services for Providers, please contact your health care facility's designated Super User.

User Definitions

Super User: Super Users are responsible for setting up and maintaining Online Services for Providers accounts for themselves and for other End Users at their health care facility. One Super User will be assigned per tax ID number.

End User: An End User is a health care professional whose job function requires access to data available through Online Services for Providers. This access may be granted at the discretion of a designated Super User at your health care facility.

Your member ID number is printed on your membership card next to your name, as shown. Does the member ID number on your membership card contains multiple X's? If so, simply substitute the first five digits of your social security number in place of the X's to determine your full member ID number. If your member ID number does not contain multiple X's, you can use it as printed.

Your group number is printed on your Membership Card in the location shown. Make sure you enter it exactly as it is printed.

New Member Registration

In order to view your personal information, please register to set up a User ID and Password to sign in. You must be an active member of a health plan administered by Mayo Clinic Health Solutions to register on this site.

Learn how to register as a Provider.
Learn how to register as an Employer.

Member Identification


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