Privacy Statement

We take your privacy seriously, and we want you to know how we may collect, use, share and protect your information. In addition to this Privacy Policy users of the Mayo Clinic Health Solutions site should consult the Terms of Use as well as any product specific terms and conditions that apply should you leave the Site.

This Policy applies to

IP Addresses

There are several types of information Mayo Clinic Health Solutions collects. For all visitors to the Service, Mayo Clinic Health Solutions collects and logs your IP address. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers and servers to recognize and communicate with one another. Mayo Clinic Health Solutions collects IP address information to properly administer its system and to gather aggregate information on visitors to our site and how our site is being used, including the pages visitors are viewing. To maintain your anonymity, Mayo Clinic Health Solutions does not associate IP addresses with records containing personal information. IP address information will be used, however, to personally identify you in order to enforce our legal rights or when required to do so by law enforcement authorities. enforcement authorities.


We may collect information about visitors to our site using "cookies" (See definition on Webopedia.) and similar technology such as web beacons, web bugs, pixel tags, etc. We use this technology to recognize a repeat visitor and offer the visitor a set of services or information requested in a previous visit. We may use session cookies to track a visitor's path through our site during a visit, to help us understand how people use our site.

No information collected using cookies is shared with third parties.

Protecting Children's Privacy

We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children.

Links to Other Websites

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you're visiting.

Privacy Policy Updates

We may need to update our Privacy Policy as technology changes and Mayo Clinic Health Solutions evolves. If we make significant changes to the Privacy Policy, we'll post a prominent message on the Site.

Contact Information

  • Compliance Officer
  • MMSI, Inc. dba Mayo Clinic Health Solutions
  • 4001 41st Street, NW
  • Rochester, MN 55901-8901

If you've contacted Mayo Clinic Health Solutions about a privacy-related concern and you do not believe your problem has been addressed, you may file a complaint with the Mayo Clinic chief security officer by calling the Mayo Clinic general number at 507-284-2511 and asking for the chief security officer.

Last updated November 2013.

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